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The right place for each kind of question, so it reaches the right person.

Before you write

  • We will never ask for your recovery phrase, your private key or your PIN. Do not include them in any message.
  • For account questions, write from the email address linked to your account, or include your wallet address. Never send a screenshot of your wallet's secret words.
  • Many answers are already in the documentation. Try the search at the top of this page.