Legal
Content and copyright
How to report illegal content or an infringement of your rights, and the licence that covers our own code.
This page explains how to tell us about content on the service that you believe is illegal or infringes your rights, what we do with your report, and how our own software is licensed.
What we can and cannot act on
| Content | Can we act on it? |
|---|---|
| Community posts, channel messages and community names | Yes. They are stored on our server. |
| Profiles: names and pictures | Yes. |
| Attachments | Yes, if you give us the link. |
| Messages sent through the fallback path | Yes, if a participant reports them. |
| Direct messages delivered through XMTP | No. They are encrypted end to end and we cannot read them. We can suspend the account that sent them from the parts of the service we operate. |
| Transactions on a blockchain | No. Nobody can remove them. |
Reporting illegal content
Write to [email protected]. Inside a community you can also report a post to its moderators from the app. Our email address is also our single point of contact under articles 11 and 12 of the EU Digital Services Act, for users and for authorities. We answer in English or Spanish. Please include:
- the exact location of the content, such as a link to the post or the community name and the date;
- why you believe it is illegal, with the law concerned if you know it;
- your name and email address, unless you are reporting child sexual abuse material, which you can report anonymously;
- a statement that you believe in good faith that the report is accurate and complete.
We acknowledge every report, review it without undue delay and tell you what we decided. If we remove content or restrict an account, we tell the person affected and give our reasons. Either of you can ask us to review the decision by replying to our message. Reports of child sexual abuse material are passed to the competent authorities.
Copyright and trademark claims
If you believe content on the service infringes your copyright or your trademark, send the details above to [email protected], together with a description of your work or mark and a statement that you are its owner or are authorised to act for the owner. We handle these claims under the same process.
Our own software and names
The Humanity Ledger source code is published on GitHub so that anyone can check what it does. It is source available, not open source. Copyright belongs to Stefan Antonio Cirisanu, and the licence in the repository's LICENSE file allows you to read the code but not to copy, redistribute or run it as a competing service. The names Humanity Ledger and Ledger Chat, and our logos, may not be used for another product. Libraries written by others keep their own licences.
If you find a copy of Humanity Ledger presented as ours, or one that asks people for their recovery phrase, please tell us at [email protected]. It is not us, and it may be trying to steal from the people who use it.